CONVENDUM CORPORATION AB (publ.), 559020-5182, with associated subsidiaries, hereinafter CONVENDUM, has created this Privacy Policy to demonstrate CONVENDUM´s commitment to its customers’ privacy. Please review this Privacy Policy carefully to find out how CONVENDUM process the users and visitors’ personal information.

Definitions
Personal data is information that can be linked, directly or indirectly, to another living person. Name, address, phone number, social security number and e-mail address are some examples of personal data. Also, IP number and your user activity regarding the use of the Service may constitute personal data. Personal data processing includes all handling of personal data, such as collection, analysis, modification, registration and storage.

What the privacy policy covers?
The Privacy Policy covers CONVENDUM’s processing of personal data that CONVENDUM collects when providing its services

Collection and use of personal data
• You can visit CONVENDUM’s webpages without leaving your personal information. However, depending on what service you want to use (e.g. book a view or sign up for a membership, private office or renting a conference room) CONVENDUM will need to collect and process some personal data. The information is needed in order to fulfill CONVENDUM’s commitments to you, whether you visit CONVENDUM as a guest or a member. The following information may CONVENDUM collect:
– Name
– Email address
– Phone number
– Company name including organization number, VAT number and billing address

  • Payment information
  • IP address and MAC address when using CONVENDUM network
  • Information on what services you have purchased
  • Information about interaction between you and CONVENDUM (how you use the Services, including page response times, download errors, entry and exit methods)
  • Device information (e.g. the IP address, language settings, browser settings, time zone settings, operating system and platform and screen resolution
  • Geographical information (your geographical location)

CONVENDUM only store your personal data for as long as it is necessary to fulfill its contractual obligations to you and as required by applicable law. CONVENDUM will not sell your personal data to third parties unless you consent to this.

Collection and use of non-personal data
CONVENDUM automatically register your non-personal information on our server logs through your web browser. These tasks include cookies and links to visited pages. CONVENDUM can use this information to, after your prior consent, customize the ads and content of our website to offer you products and services that may be of interest to you.

The purpose of and legal basis for CONVENDUM´s processing
CONVENDUM processes personal data for the following purposes and based on the following legal bases:

  • To deliver requested services to you as a guest or member (to fulfil contractual obligations).
  • To confirm your identity and verify your personal and contact details (to fulfil contractual obligations and to comply with laws).
  • To administer your payment and the customer relationship, i.e. to carry out CONVENDUM´s obligations arising from contracts entered into between you and CONVENDUM (to fulfil contractual obligations and to pursue legitimate interests).
  • To send information to you in electronic format (non-marketing) (to fulfil contractual obligations, to comply with laws and to pursue legitimate interests).
  • For internal troubleshooting, data analysis, testing, research, and statistical purposes (to pursue legitimate interests).
  • To ensure that content is presented in the most effective manner for you and for your device (to fulfil contractual obligations).
  • To prevent misuse of CONVENDUM´s services as part of its efforts to keep the services safe and secure (to fulfil contractual obligations, to comply with laws and to pursue legitimate interests).
  • To carry out risk analysis, fraud prevention and risk management (to comply with laws and to pursue legitimate interests).
  • To improve CONVENDUM´s services and for general business development purposes, such as develop new products and features and explore new business opportunities (to pursue legitimate interests).
  • To comply with applicable laws, such as anti-money laundering and bookkeeping laws (to comply with laws.)
  • To communicate relevant information regarding used or similar services, and to conduct customer satisfaction surveys regarding CONVENDUM´s services (for example after you have contacted CONVENDUM´s customer service) via email, sms, phone, or through other means (to fullfil contractual obligations and to pursue legitimate interests).

Sharing and disclosure of information
CONVENDUM may provide your personal information to third party companies (within EU/EEA) that are connected to CONVENDUM to provide products and services that may be of interest to you. CONVENDUM take all reasonable contractual, legal, technical, and organizational measures to ensure that your data is treated securely and with an adequate level of protection when transferred to or shared selected third parties as described below. In case CONVENDUM chooses to hire suppliers outside the EU/EEA, eg. cloud service providers, CONVENDUM will take special safeguards such as signing agreements that include standardized data transfer clauses that have been adopted by the EU Commission or hire companies that maintains the same level of protection as within the EU / EEA.

  • CONVENDUM may issue your personal in the following situations:
  • CONVENDUM may transfer parts of your personal data to suppliers and subcontractors for the performance of CONVENDUM´s contractual obligations with you and for the other purposes described in this Privacy Notice (e.g. to provide IT services, update address information or help with marketing and analysis). Before CONVENDUM engage a supplier or subcontractor, CONVENDUM make sure they meet the same level of high privacy standards as CONVENDUM does.
  • Your information may be shared with companies within the CONVENDUM group.
  • CONVENDUM may disclose necessary information to authorities such as the police, tax agencies or other authorities if it is required by law or you agreed to it.
  • CONVENDUM may also share information when selling unpaid debts to third parties, e.g. to debt collection agencies.
  • In the event that CONVENDUM sells or buys any business or assets, CONVENDUM may disclose your personal data to the prospective seller or buyer of such business or assets. If CONVENDUM or substantially all of its assets are acquired by a third party, personal data about CONVENDUM´s customers may be disclosed and transferred. Before any divestment disclosure takes place, CONVENDUM will make sure adequate confidentiality obligations are in place.
  • If CONVENDUM has received your consent to share your information for a specific purpose.
  • If CONVENDUM must protect personal security by one of its users or defend its own proprietary rights.
  • If CONVENDUM suspect your activity on its site is in violation of CONVENDUM’s Terms of Service or CONVENDUM´s other policies for the use of particular products or services.

User ID Tracking
• CONVENDUM uses Google Analytics to track and analyze usage and visits to its webpage. Google Analytics uses a unique user ID when the visitor is logged in and authenticated.
• Google Analytics tracks user flow, geographic location, language, browser, operating system, ISP, and device used when you visit convendum.se. CONVENDUM traces this data to improve its services to all customers.
• CONVENDUM does not provide data that allows Google to identify a person (e.g., name, social security number, email address or other similar data) or data that can identify a particular device (i.e., IP address).
• If you do not want your tracking tracked, visit Google Analytics “opt-out” page and install add-ons to your browser. For more information about installation and uninstallation, read the relevant help documents.
• CONVENDUM uses Visual Studio App Center (VSAC) to track and analyze usage of its member mobile app. Neither CONVENDUM nor VSAC stores any personal data associated with the app usage data collected through VSAC.

Security
• Data traffic on the network is unfortunately not entirely safe. However, your information at CONVENDUM is well-protected to ensure your privacy and security. Some parts of our webpage are protected with standard SSL encryption.
• In addition, we protect your personal information from unauthorized access through access control, network firewall, and physical security measures.

Storage of your personal data
CONVENDUM saves your personal information only as long as required by law (regarding retention periods) or in order to achieve the above stated purposes. CONVENDUM will store your personal data as long as you choose to be a member of CONVENDUM and during an additional period of 12 months thereafter. Some of the personal data will however be stored longer in accordance with mandatory legal requirements. If you visit us as a guest CONVENDUM will store your personal data for 12 months after the visit.

Your rights
It is important that you know your rights.

Right to access your data. You may request a copy of your data if you would like to know what information CONVENDUM has on you.

Right to rectification. You have the right to correct inaccurate or incomplete information about yourself.

Right to erasure. You have the right to request the deletion of your personal data when it is no longer necessary for the purpose it was collected. However, certain legal obligations prevent CONVENDUM from immediately deleting parts of your data.

Right to lodge a complaint. You have the right to lodge a complaint with a supervising authority.

Changes to the Privacy Policy
• CONVENDUM may change this privacy policy without informing you. This includes both changes in existing services and new services over time. We recommend that you read through it each time you use CONVENDUM’s services since the processing of personal data can differ from the last time.

Questions and suggestions
• CONVENDUM is the responsible entity (controller) for the processing of your personal data as described above. CONVENDUM is subject to Swedish data protection legislation. If you have questions or suggestions regarding the privacy policy or your personal information, send an e-mail to info@convendum.se.